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Support Services Administrator / Emergency Management Director

Oneida County

Job Description



The Support Services Administrator/Emergency Management Director is responsible to plan, organize, implement, operations and programs in the Support Services Division.  The Support Service Administrator/Emergency Management Director shall assign and direct subordinates, ensuring all policies, rules, regulations, orders, procedures and directives are enforced and implemented.  The Support Services Administrator/Emergency Management Director shall make independent decisions or recommendations in hiring, promotion, transfer, discipline or discharge of department employees in accordance with Department Policy and Procedures, Oneida County Code, and Wisconsin State Statutes.  The Support Services Administrator/Emergency Management Director is directly accountable to the Sheriff and Chief Deputy for implementation of all Sheriffís orders and direction concerning the operation of the division.  The Support Services Administrator/Emergency Management Director shall be an employee of the County not under Civil Service and shall be entitled to all the rights, privileges, and benefits that County employees have.


The following duties are normal for this position.  These are not to be construed as exclusive or all inclusive.  Other duties may be required and assigned.

 Support Services Administrator:  Provides supervision and interpretation of procedures to division supervisors and personnel.  Develop, implement, and monitor policies and procedures for division operations and insure that these are readily available to personnel in the division.

 Manage division supervisors and counsel personnel as required.  Develop job descriptions, employee objectives, and perform supervisory employee performance evaluations. Relieve from duty any personnel considered incapable of performing required duties.

 Meet with the Sheriff, Chief Deputy, and other management staff to discuss policies, procedures, and programs that affect the operation of the division.  Participate as needed to assist with department-wide planning and program development. Attend meetings as required to represent the division, as requested by the Sheriff or Chief Deputy.

 Receive complaints and notification of grievances of employees, and use independent judgment in making recommendations to effectively adjust complaints and grievances. 

 Responsible for the fiscal status of division operations by preparing a division budget, monitoring the budget, preparing reports and analysis as required.

 Research, plan, organize, and conduct division training as required. Responsible for training of division personnel in compliance with State certification program(s). Attend training programs as required to keep current on issues affecting division operations. Administer division in-service training program.

 Utilize a wide variety of specialized computer systemís to prepare data for program evaluation requirements.  Utilize this information and data to plan, organize, and implement program changes in the division as required.

 Coordinate and manage all aspects of the County communication system, including radios, towers, and infrastructure.  Keep current and in good standing all associated radio frequency licenses issued by the Federal Communication Commission (FCC).

 Emergency Management Director: Direct the County Emergency Management Program.  This includes the development and update of emergency response plans associated with the County Emergency Management Program.  These plans are to be developed and updated consistent with the State Plan of Emergency Management.

 During a state of emergency proclaimed by the Governor, coordinate County level emergency management functions as directed by State Emergency Management officials.

 Shall keep the Sheriff apprised of any local emergencies.

 The County Emergency Management Director may become the Municipal Emergency Management Director of those municipalities that adopt a parallel ordinance.  The Municipal Emergency Management Director shall coordinate and assist in developing town and municipal emergency management plans, integrate such plans with the county plan and submit to the adjutant general such reports as he or she requires, direct and coordinate emergency management activities throughout the county during a state of emergency, and direct countywide emergency management training programs and exercises.

 Shall coordinate and ensure compliance with the Emergency Planning and Community Right to Know Act (EPCRA).  Identify facilities located within the County that are required to have a response plan resulting from the use and or storage of hazardous materials.  Develop and update response plans to the identified facilities.  Maintain a record of TIER II chemical facilities located throughout the County and reconcile the records with the State.  Maintain an EPCRA budget and keep current the Sheriff on the status of the budget.

 May assist emergency personnel and facilities located throughout the County in the execution of training exercises.  The exercises conducted shall meet the State requirements for the EPCRA and Emergency Management Program.

 Shall advise and keep current the Sheriff on issues regarding the County ambulance service.  Make recommendations to the Sheriff on the purchase of ambulance vehicles and related equipment.  Purchase authorized ambulance vehicles and equipment for use in the County ambulance service program.  Negotiate contracts associated with the County ambulance service.  Maintain a County ambulance budget and keep current the Sheriff on the status of the budget.

 Shall oversee the countywide Hazardous Material Response Team (HazMat).  Shall advise and keep current the Sheriff on issues regarding the countywide HazMat Service.  Negotiate contracts associated with the County HazMat Team.  Maintain a HazMat budget and keep current the Sheriff on the status of the budget.

 Shall be a member of the Local Emergency Planning Committee (LEPC) and be responsible for any duties associated with its membership.

 Other Duties Assigned: Any other duty as assigned.


Carries out supervisory responsibilities in accordance with the organizationís policies and applicable laws.  Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 Must be knowledgeable of law enforcement, firefighting, emergency medical services, hazardous material response, volunteer organizations, and two-way radio communications.

 Must have the ability to comprehend and interpret a variety of documents including Emergency Response Procedures and Plans, Hazardous Material Forms, Emergency Management Planning and Analysis Guides, Facility Response Plans, and any other additional Emergency Management related documents.

 The ability to work a flexible schedule and complete tasks as required.


Four-year bachelor degree in Emergency Management, Public Administration, Criminal Justice Administration, Business Administration or related field.

 Four years of related work experience preferably in County government.


Must have good verbal and written communication skills.

 The ability to record, deliver information, explain procedures, and follow instructions.

 The ability to communicate effectively with County Departments, Municipal Departments, employees, business, industrial leaders, elected officials, and the public.


Must have good basic mathematical skills


The ability to evaluate situations and make good independent decisions based on practices, rules and procedures.


Valid Wisconsin Driverís License


The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Ability to operate office equipment, two-way radios, cameras, and other equipment used to complete essential job duties.

 Ability to coordinate eyes, hands, feet and limbs in performing skilled movements.

 Ability to exert moderate physical effort in sedentary to light work, typically involving some combination of climbing and balancing, stooping, kneeling, crouching, crawling, lifting, carrying, pushing and pulling.

 Ability to recognize and identify degrees of similarities or differences between characteristics of colors, forms, sounds and odors associated with job-related objects, materials and tasks.